1. Change tone and intonation based on kind of exchange
2. Instruct, reassure, suggest, caution, encourage and advise
3. Restate and rephrase information
4. Confirm understanding

Vocabulary overview:

• medications
• procedures
• tests

Grammar overview:

• prepositions of time
• adverbs of time
• modal verbs
• imperative
• function of language (suggesting, warning, encouraging, advising, instructing, giving opinion or showing attitude)

CAOURSE ACCESS 90 days